Latest Update – Covid19

“We are writing to you considering the second wave of COVID19 and following the recommendations of the UK government. Due to the changes, we would like to update you on our staff availability, supply chain and services.

Health & safety is our top priority
Our main concern during this time is the health and wellbeing of our staff and you, our customers. We have therefore made the following changes:

Orders and deliveries
Our Suppliers/Logistics departments are fully functional, and all orders are being processed and shipped as usual.  However, you may encounter some delays in receiving orders due to developments outside of our control.  We will attempt to keep you updated in advance of any changes to availability of product, however we have taken proactive measures to try and ensure continuous supply. Please contact accounts@genfit.co.uk with any questions in relation to your order. 

Sales and Technical Support
Our Sales Support team is operating as normal and is here to help and offer advice if you have any concerns regarding product availability.
Our Technical Support staff are also available via: info@genfit.co.uk or
0344 567 9032 and can be contacted during regular working hours.

Installation and commissioning 
Genfit are still able to complete installation and maintenance services, however, please bear in mind that services may be restricted depending on the situation. All site based staff will be following the latest Construction Leadership Council Guidance and stringent risk assessments and method statements. In all cases we will ask you to complete a quick covid questionnaire to ensure all our customers, suppliers and employees are kept safe. Please contact the office for more information regarding your specific requirements.

Our aim is to continue to support you!

Keep safe and best regards,

Dave Houston
Managing Director

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